We cannot accommodate refund requests, but we would be happy to move your date, subject to availability. There will be a $20 fee for changing your date.
Visit our website at ChristmasatthePrincess.com/buy-tickets and opt to "Change My Ticket Date" from the red bar at the top of the page. Upon clicking, it will prompt you through the process.
You can also utilize the chat feature on Christmasattheprincess.com or email scpmagicmemories@Fairmont.reamaze.com to reschedule your visit if you need further assistance. If you have any further questions, please reach out to Restaurant Reservations at 480-585-2694.